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Client Support

Mon-Fri 9:00AM - 6:00AM
Sat - 9:00AM-5:00PM
Sundays by appointment only!

Presale Questions

We don't provide fixed rate SEO package to our clients because each website with a different needs and requires a different pricing. Our price is based on the industry competitiveness and reasonable.

If you want to get a free quote from us, simply send us a message with this information:

  • Your website URL
  • At least one keyword that you want to rank
  • Some brief about your business or services
  • Your competitors' website URL (optional)

Customer satisfaction is and will always be our top priority! With that said, we offer our existing clients a top notch customer support.

Once you become a customer, you will be added to an exclusive Skype group, with your account manager. We will be sure to reply you regardless of the time you hit us up at, including Sundays! Furthermore, you will be glad to know that the most it would take us to reply to your message is just a few minutes.

You can actually use as many URLs and keywords as you like. However, more URLs would obviously cost more, as we need to create separate unique mini campaigns for all the additional URLs you provide us with.

If you use 4 URLs from the same domain, we will cover you under a full campaign for a fixed single price. However, if they come from different domains, you will be offered different quotes for each of them. This is due to the fact that the requirements of all such domains tend to differ, and hence we need to come up with unique quotes based on them.

Just like the URLs, you can go for as many keywords as you want. However, as SEO Sentry is a quote based service, the total price would come down to the number of keywords you use.

For example, a campaign targeting 15 keywords will obviously cost more compared to a campaign targeting just 5, simply because it involves a lot more work to try ranking the additional 10 ones. A general recommendation for our clients is to go for 1-10 keywords, in order to get the best value for their money. They can of course always go for more as well, given that they have a higher budget.

We don’t offer a Page 1 guarantee, no genuine service would! You might be offered such guarantees by scammers though, who would probably never care about your rankings once they receive the payment.

After all, if one could simply hit the Page 1 just by buying an SEO service, wouldn’t everyone be doing that?

Well, it simply doesn’t work that way. Hence, the only guarantee we offer is to help improve your website’s guarantee. We guarantee that your site’s rankings will improve within the first 60 days of starting the campaign.

With that said, if you are looking for a Page 1 guarantee or anything of that sort, this service isn’t for you.

We offer only one specific guarantee, which is that your website’s rankings will improve within the first 60 days of starting the campaign. If it doesn’t, we will continue working on your campaign for free till you do.

However, this guarantee doesn’t apply to the below mentioned type of sites:

  • Sites that have received a penalty
  • Sites having duplicate content
  • Sites having a spammy backlink profile
  • Sites with terrible on-page SEO (however, you will be glad to know that the first thing we work on is a website’s on-page SEO)

As mentioned earlier, this service is for achieving long term, stable, and consistent rankings. If you are looking to gamble with your rankings like targeting to hit page 1 for all your keywords within just a month or so, this service is definitely not for you.

Let us make it pretty clear that we don’t entertain any requests for refunds once we start your campaign. A rank tracking link is provided to you as soon as your campaign is started, which allows you to track your website’s rankings throughout the month. As the same time of providing you with this link, we start our work on your website.

Hence, once this is done, you simply can’t request for a refund. The same stands true for the bigger packages as well. If you go with a 3, 6, or 12 months SEO plan, and wish to quit halfway, we won’t be providing you with any refunds. This is due to the fact that we already offer considerably impressive discounts for such bigger packages, and hence it would be rather getting exploited in a way if we entertain partial refunds or anything of that sort.

It’s probably worth mentioning that are strict policies are a result of the fact that we are a completely whitehat SEO service, and don’t do any blackhat stuff which hardly costs much, but will result in disastrous results sooner or later.

When you make a payment to SEO Sentry, you pay us for our experience and expertise, and not for guaranteed rankings. Hence, if you end up disappointed with the ranking improvements, you will still not be eligible for a refund.

SEO Campaign Questions

All campaigns are needed to be paid for in advance for each month, unless of course if you decide to go for larger packages, such as a 3, 6 or 12 months plan, in which case you will be paying in advance for that specific time period.

It would really be a great thing to work for free for you, and then make you pay the plan cost. However, as we have expenses to cover and staff members to pay, this isn’t really possible.

Paypal is the default payment option at the moment.

Well, that’s not something we can answer in a very specific way. However, we understand that when you place an order with us, you expect results, and that’s exactly what we offer.

However, as far as the timeframe is concerned, it can vary significantly. Some clients may start seeing results as soon as we begin work on their sites. Some others, however, may have to wait for around 1-2 months to see any noticeable change in the rankings. There are multiple factors that decide this timeframe, some of the major ones being:

  • Competition of the niche you are based in
  • Competition of the keywords you are targeting
  • Current link-building profile of your website
  • Google’s algorithm updates
  • Your competitors’ link-building profile
  • And many more

Due to these factors, we obviously can’t offer an accurate estimate of the timeframe it would take to see your desired changes in the rankings.

However, we do have quite a lot of experience in the SEO industry as we have helped hundreds of clients rank their websites over the past few years. Based on this experience, we can give you a fairly accurate estimate of when can you expect to see some really impressive movement in the rankings.

If you are in a low to medium competition niche, you can expect to see a really great improvement (usually all the way to page 1, top 5, top 3, and even further) in as less as around 2-3 months of starting the campaign.

For the hard competition niches, however, it may take somewhere around 6 or more months to see such a positive change (although we manage to achieve it much quicker most of the time). However, we still can’t really say anything for sure on this front, as in the end, it comes down to things which aren’t really in our hands.

With that said, let us tell you that this isn’t really a ‘churn and burn’ or some other shady ‘blackhat’ SEO technique that we will be using on your site. Instead, we will be going with purely whitehat SEO techniques, and usually the whole first month will be devoted to nothing but improving your website’s on-page SEO, fixing critical issues, making it SEO friendly, and so on.

In other words, we will be setting a solid foundation for your website’s consistent and long term rankings that will help it maintain its improved rankings for a very long time.

If you are looking for quick results like stunning improvements within a month or so, let us tell you that this service is not for you. If you are, however, looking for stable, long term, and lasting rankings which are going to be safe for a long time to come, you can definitely consider trusting the SEO aspect of your website to us.

If you that seems reasonable enough to you, you can go ahead and click here to get a free quote.

Well, what you’re referring to is known as ‘Google Dance’. As we build a lot of high quality and new links to your sites, Google will start crawling and discovering them. When it does that, your rankings tend to fluctuate significantly. This is a part of how its algorithm works.

However, it’s obviously nothing to be worried or confused about. Once this dance period ends, your rankings will settle at considerably improved rankings than they were initially. Hence, when you see this happening to the rankings of your website, you actually need to feel happier and excited, and let us do the magic.

Well, let us ask you that what exactly are the chances of getting struck by lightning? Almost zero, isn’t it? Almost the same thing applies here as well.

Though we take all the possible steps in our power to make sure that you never get penalized, at the end of the day, it’s a Google’s algorithm that will make it possible to rank your website. With that said, we usually never come across a client who has witnessed the negative effects of using our services, but we still can’t guarantee that the case will be the same with everyone.

As a matter of fact, no one can ever offer such a guarantee to you. After all, SEO can be quite risky at times, and though the approach we take towards it may never back-fire, its possibility cannot be ruled out completely.

Hence, while using our services, you will be responsible for any problem that may arise due to them, such as issues related to your rankings, earnings, traffic, and so on. We cannot be held responsible for any of such unfortunate outcomes, and we make it pretty clear that you accept this when you decide to use our services.

Sure, we would love to help you out! Send all your enquiries using our contact form and we will get back to you very, very soon.